Is there another way to review data about accounts or devices?

• Related Articles

• I cannot log in to the app with my credentials.

  Please check the accuracy of the credentials. If this does not work, please check that your tablet is connected to WiFi. If this does not help, please reset your password and then try to log in again. Note that accounts that only have the "user" ...

• I don’t know how to activate my Neuro20 Control Box

  Control Boxes must be activated within the app. Activation can only be performed by accounts with owner permissions. To activate Control Boxes, the owner needs to click “Manage Devices” and connect to the control box in question. Afterwards, a new ...

• I don’t know how to perform an app update

  1. Go to the App Store. 2. In the top-right hand corner, tap the user photo. 3. Scroll to “Available Updates:”. 4. Find the Neuro20 PRO app and tap the “UPDATE” button.

• I'm trying to connect to multiple Control Boxes. I turned them all on, but when in Start Training/Assign Session Users, I only see one Control Box. How can I see the rest?

  After pressing Start Training, in the Assign Session Users screen, you need to assign a user to a Control Box before being able to connect to another Control Box. This is because if all Control Boxes were to appear on the screen after you connect to ...

• I forgot the password for my Neuro20 PRO account.

  The password can easily be reset on the Neuro20 PRO app – just tap “Forgot password?”. Alternately, the password can be reset here: https://account.neuro20.net/password-reset-start.